Privacy policy
Privacy Policy
Last updated: June 2025 · Torque Performance Wear, the Netherlands
Who we are
Torque Performance Wear is responsible for the processing of personal data as described in this policy. KvK number: 99253127. Contact: support@torquebrand.com. Address: Jagershei 18 5685 GE Best, the Netherlands.
What we collect & why
When you place an order or contact us, we collect your name, email address, shipping address, and payment information. This data is used exclusively to process and fulfil your order, communicate about your purchase, and comply with our legal obligations. We do not use your data for marketing purposes without your explicit consent.
Legal basis (GDPR)
We process your personal data on the basis of contractual necessity (to fulfil your order) and legal obligation (tax and accounting requirements). Where applicable, we rely on your consent for marketing communications, which you may withdraw at any time.
Third-party processors
We share your order data with Shopify (store platform) and Printful (order fulfilment) as necessary to process and deliver your purchase. Both act as data processors under GDPR. We do not sell your personal data to any third party.
Data retention
We retain your personal data for as long as necessary to fulfil your order and meet legal obligations (typically 7 years for financial records under Dutch law). After this period, your data is securely deleted.
Cookies
Our store uses cookies to maintain basic functionality and understand how visitors use the site. Non-essential cookies (such as analytics) are only placed with your consent, in line with Dutch Telecommunicatiewet requirements. You can manage your cookie preferences at any time via the cookie banner on our site.
Your rights under GDPR
As an EU resident, you have the right to access, correct, or request deletion of your personal data. You also have the right to object to processing, request data portability, or lodge a complaint with the Dutch data protection authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl. To exercise any of these rights, contact us at support@torquebrand.com. We will respond within 30 days.